We require that a valid credit card number be kept on file at all times. Your credit card will only be charged if your meal service is active or if you order retail products. Please let us know and update your billing information if your card is expiring or has been lost, stolen, or compromised. We must receive the alternative payment information before the billing day. Payment is due upon receipt of services.
*Interest at the rate of 1½% per month (18% per annum) will be charged on all past due balances. In the event the account is delinquent and satisfactory arrangements have not been made for payment, the undersigned agrees to pay all legal fees, attorney’s fees, court costs, including charges and collection agency fees up to 35% of the balance assigned, with or without suit.
**All credit card transactions for TRANSFORM are conducted through a secure server and processing service. Credit card information will not be shared with other parties. Only authorized personnel with assigned usernames and passwords can access credit card information and solely for processing payments and refunds.
Monthly Meal Plans: Sold at a discounted rate in 4, 8, and 12-week blocks. These are pre-paid plans that come with a set number of meals and snacks per the program client has chosen. Monthly meal plans cannot be canceled, but service can be paused with a 7-day notice and then resumed at your discretion. These plans are nonrefundable.